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How We Handle Your Information on newin777

Your account details, deposit history via Touch 'n Go, GrabPay, Boost dan FPX, and withdrawal records are stored securely and used only to run your sessions and process…

Secure account storagePayment data protectionWithdrawal record safetyMalaysia data handlingContact channels open
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newin777 How We Handle Your Information on newin777
GET IN TOUCH

Ask Us About Your Data or Request Changes

If you want to see what account information we hold, update your contact details, or ask us to delete records where local law allows, reach out through any of the channels below.

Live Chat Open the chat widget in the bottom corner of any page and tell our support team you want to review or update your account data. We will ask you to verify your identity, then show you what we have on file and explain the steps to change or remove it where permitted.
Email Requests Send your data request to our support email address with your registered account name and the specific information you want to access or correct. We will reply within two business days with the verification steps and a timeline for completing your request under local guidelines.
Privacy Officer Contact For detailed questions about how we process your deposits, store your session history, or handle withdrawal verification, contact our privacy officer directly. Include your account identifier and a clear description of your concern so we can provide the exact policy section and data-handling steps that apply.
DATA PRACTICES

How We Secure Your Account and Respect Your Rights

We encrypt your payment details when you deposit via Touch 'n Go, GrabPay, Boost dan FPX, and store your transaction records on servers that require multi-factor access.

Payment Encryption

When you enter your Touch 'n Go or GrabPay details the connection uses TLS encryption so your payment credentials travel securely to our processor. We do not store your full card or e-wallet password; only a tokenised reference that lets us match future deposits to your account without exposing sensitive strings.

Session Cookies

We place a session cookie in your browser when you sign in, and it remembers your account identifier and language choice for up to fourteen days. If you clear your cookies or sign out manually the token expires immediately. You can disable cookies entirely, though you will need to sign in again each time you open the lobby.

Account Security Logs

Every time you sign in we log your IP address and device type to detect unusual access patterns. If we see a login from a new location or device we may ask you to confirm your identity through email or SMS before granting full lobby access, reducing the chance someone else opens your account without permission.

Data Retention Policy

Transaction records for deposits and withdrawals are kept for the period local regulation requires, typically five years from the date of the transaction. Session logs and game history are held for twelve months, after which they are archived or deleted. You can request early deletion where local law permits and no compliance hold applies.

Access and Correction Rights

You have the right to see what personal data we hold, request corrections to outdated or inaccurate information, and ask us to delete your account where local law allows. Contact our support team with your account name and the specific request; we will verify your identity and complete the action within the timeframe set by Malaysia regulation.

Third-Party Sharing Limits

We share your data only with payment processors to clear deposits via Touch 'n Go, GrabPay, Boost dan FPX, and with compliance partners when local regulation requires identity verification. We do not sell your information to advertisers or unrelated third parties, and every processor we work with signs a data-protection agreement that matches our own standards.

Your Privacy Questions Answered

Below are the questions Malaysia players ask most often about how we collect, store, and protect account data. If your question is not covered here, reach out through live chat or email and our privacy team will give you a detailed answer within two business days.

We collect your full name, email address, phone number, and date of birth to verify your identity and comply with local regulation. When you make your first deposit we also record your chosen payment method — Touch 'n Go, GrabPay, Boost or FPX — and the transaction amount so we can match future withdrawals to your deposit history.

Deposit and withdrawal records are stored for five years from the transaction date to meet Malaysia compliance requirements. Session logs and game history are kept for twelve months, then archived or deleted. You can request a copy of your records at any time or ask for early deletion where local law permits and no regulatory hold applies.

Yes. Contact our support team through live chat or email with your registered account name and request a data summary. We will verify your identity and send you a report listing your account details, deposit history, withdrawal records, and session logs within five business days at no charge.

We share your data only with payment processors to clear deposits via Touch 'n Go, GrabPay, Boost dan FPX, and with compliance partners when local regulation requires identity checks. We do not sell your information to advertisers or unrelated companies, and every partner signs a data-protection agreement that matches our own security standards.

When you deposit via Touch 'n Go or GrabPay the connection uses TLS encryption so your payment credentials travel securely. We store only a tokenised reference to your e-wallet, not your full password or card number, and our transaction servers require multi-factor authentication for any staff access to payment data.

Yes, where local law permits and no compliance hold applies. Contact our support team with your account name and request account closure. We will verify your identity, process any pending withdrawals, then delete your account details and session logs. Transaction records may be retained for the period Malaysia regulation requires.

We use a session cookie to remember your account identifier and language preference for up to fourteen days. If you sign out or clear your browser cookies the token expires immediately. You can disable cookies in your browser settings, though you will need to sign in again each visit and some lobby features may not work.

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